Privacy Policy

Introduction

OPAS BIZZ GENERAL TRADING L.L.C-FZ ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, communicate with us, submit enquiries, request quotations, or use our services.

By using our website or providing your information, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Depending on how you interact with us, we may collect information such as:

How We Use Your Information

We may use your information to:

• Respond to enquiries
• Prepare quotations
• Process business requests
• Communicate regarding products and services
• Coordinate imports and exports
• Improve customer service
• Improve website functionality
• Prevent fraud and misuse
• Maintain business records
• Comply with applicable legal and regulatory obligations
• Protect our legal rights and legitimate business interests

We will not use your information for purposes that are incompatible with those described in this Privacy Policy without an appropriate legal basis or additional notice where required.

Marketing Communications

Where you have chosen to receive marketing communications, we may send updates regarding our products, services, industry developments, or company news.

You may opt out of marketing communications at any time by following the unsubscribe instructions in our communications or by contacting us directly.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember user preferences, improve website performance, analyze website traffic, enhance user experience, and support website security.

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

Sharing of Information

We do not sell personal information. We may share information where appropriate with:

• Shipping and logistics providers
• Customs brokers
• Inspection agencies
• Warehousing partners
• Professional advisers
• Payment service providers
• Information technology service providers
• Government authorities where required by law
• Other service providers supporting our legitimate business operations

Information is shared only where reasonably necessary for the relevant business purpose or legal obligation.

International Data Transfers

As an international trading company, information may be processed or accessed in connection with cross-border business activities. Where personal information is transferred internationally, we aim to use appropriate safeguards consistent with applicable legal requirements.

Data Security

We maintain reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, meet contractual obligations, and comply with legal, tax, accounting, or regulatory requirements.

When information is no longer required, we seek to dispose of it securely in accordance with our record management practices.

Your Rights

Subject to applicable law, you may request to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion where appropriate
• Request restriction of certain processing activities
• Object to certain processing where applicable
• Withdraw consent where processing is based on consent

We will consider such requests in accordance with applicable legal requirements.